Shanghai (Gasgoo)- The Board of Management of Porsche AG recently nominated Gray Shone as vice president of customer relationship management of Porsche China and appointed Carsten Hess as vice president of strategy and business development of Porsche China. Both of them will report directly to Mrs. Sheng Tantzscher, acting president and CEO of Porsche China.To better meet the demands of Chinese customers and also provide better service for them, Porsche China currently set up two new departments, the customer relationship management department and the strategy and business development department. Gary Shone will be the first vice president of customer relationship management department and Carsten Hess will be the first vice president of strategy and business development department.
Mr. Gary Shone has 25-year experience in premium automobile management abroad. He joined Porsche China as the general manager for Porsche Centre Beijing Central in 2012. Moreover, he took charge of three Porsche Centers in 2016.
In addition, Carsten Hess has served at Porsche since he started his career. He is a veteran in premium automobile marketing and business development with 15-year management experience. Since he joined Porsche in 2003, he took various posts, such as senior sales and aftersales manager and senior manager of marketing planning for the 911 series models.
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